Privacy policy

Last updated November 5, 2026

What we collect

When you request a test or apply as a provider, we collect what you enter in the form: for example your name, phone number, email, property address and details about your request. Our website also uses standard server logs and cookies needed for the site to work.

How we use it

• To respond to your request, schedule your test and send your report
• To share job details with the independent provider assigned to your test, and with the laboratory that analyzes your samples
• To review provider applications
• To improve our service and keep records required for our business

What we don’t do

We don’t sell your personal information. We don’t share it with remediation companies.

Texts and calls

If you agree on our form, we may contact you by phone, text or email about your request. You can ask us to stop at any time.

Your choices

You can ask us to access, correct or delete your information by replying to any message from us.

Changes

We may update this policy and will change the date above when we do.